We are growing and are always on the lookout for new individuals to join our staff team at Panda Garden. If you are a fun-loving, service-oriented, lover of all things food, we think you’ll be a great fit. If you would like to join our team, please send your CV to pandagardensunderland@gmail.com

A. Job title: Manager

B. Duties:

• To deliver superior service and maximize customer satisfaction.
• To respond efficiently and accurately to customer complaints.
• To regularly review food quality.
• To appraise staff performance and provide feedback to improve productivity.
• To ensure compliance with sanitation and safety regulations.
• To manage restaurant’s good image and suggest ways to improve it.
• To control operational costs and identify measures to cut waste.
• To train new and current employees on proper customer service practices.
• To implement policies and protocols that will maintain future restaurant operations.

C. Requirements

• Minimum qualification: Bachelor’s Degree.
• Good knowledge of Oriental food.
• Previous experience in a similar role.
• Willingness to work afternoons, evenings and weekends as required.
• Teamwork-oriented with outstanding leadership abilities.
• Excellent communication and interpersonal skills.
• Able to work on own initiative within a team environment.
• Able to demonstrate working knowledge of MS office.
• Bilingual English/Chinese a plus.